Policies

Accessibility Statement

We want you to be able to use our content in your own way.

DINN ENTERPRISE CIC runs this website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% on a desktop without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We are also working to make the website text as simple as possible to understand.

Video

The majority of video on our website is streamed by YouTube.  See the YouTube keyboard shortcuts.

Audio

Audio is streamed by Anchor. Keyboard shortcuts for its player are:

  • Play/Pause toggle – Spacebar

  • Volume decrease – Shift and Down Arrow

  • Volume increase – Shift and Up

  • Volume mute – M


How accessible this website is

We know some parts of this website aren’t currently fully accessible:

  • Some elements are not keyboard accessible, and there are issues with keyboard focus

  • Videos do not have audio description

  • Audio streams do not have transcripts

  • Headings are not correctly used on some pages

  • Older documents may not be compliant with accessibility standards

We are currently re-coding sections of our website as part of a wider project.

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, email [email protected]. We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact [email protected].

Issues with PDFs and other documents

This website contains documents, PDFs and Word documents that may not meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader, or they may have colour contrast issues.

Live video

Live video streams do not have captions. We do not plan to add captions to live video streams due to the cost and complexity involved.

Preparation of this accessibility statement

This statement was prepared on 30 November 2020.
Last review: 30 Sept 2023