Programmes Coordinator

This role will sit in our Learning and Programmes team which is responsible for all the training and support, service design and development, and grant-making and social investment work that DiNN does. In this dynamic position, you will work closely with our Programmes Manager to deliver impactful programmes to our community. Specifically, you will be responsible for all recruitment activities, ensuring that the right groups of people are supported to enter into our programmes. This will include both online and offline activities as well as engaging directly with other similarly focused organisations to form referral pathways between our programmes. You will also be responsible for developing our network of alumni and fostering relationships with our current cohort to ensure that they are effectively supported and empowered throughout all stages of their engagement with us.

Responsibilities

• Design and deliver a schedule of events across the year that create a significant pipeline into our cohort and other types of programmes.

• Be primarily responsible for recruiting people into our programmes through a multitude of methods including partnerships, referral pathways, online outreach, in-person and more. 

• Work directly with speakers and trainers to ensure that logistics, payments and other administrative tasks are handled well

• Form strong partnerships with key stakeholders such as social enterprises, charities, workspace providers, training centres, suppliers and others

• Running the administrative aspects of our events based community engagement (e.g. feedback forms)

• Managing the online course administration (uploading course videos, editing automated transcriptions)

• Managing a digital information library; i.e. making notes of key resources, tools and opportunities to share with our events and training participants

• Facilitate events and training, both in person and virtually, by welcoming speakers, running breakout rooms, ice-breakers and other activities to make partners, freelancers and service users feel welcome

• Uploading course materials into our learning and management system so that all participants are fully equipped to take part in the courses

• Support with the delivery of community engagement activities such as podcasts, interviews and other outreach activities (including newsletters)

• Support on all project management activities including budgeting, timelines, registering suppliers and more

• Developing new ideas and opportunities for our service users to benefit from our work

• Collaborate with other team members to identify new opportunities that we can advertise as benefits to our active service users, prospective service users and alumni

• Deliver marketing activities that foster and enrich the pipeline of service users connected to our work from prospective to alumni

• Be the main point of contact for all our service users and alumni to ensure that they are well supported to achieve the intended outcome of the programme, events and other engagements

• Manage attendance and map outcomes by collecting and analysing data to forecast our ability to achieve our goals for each programme

• Manage communication with prospective and existing service users and alumni on channels such as email, newsletters, WhatsApp, and community platforms such as Mighty Networks,  

• To carry out any other duties within the scope, spirit and purpose of the job, as requested by your line manager.  

• We are specifically looking for the following:

• Essential - demonstrable work experience as a workshop trainer or facilitator

• Essential - experience developing and delivering networking events

• Essential - good project management and data analysis skills

• Essential - experience developing close partnerships with key stakeholders 

• Essential - experience designing and delivering recruitment drives, ideally in the context of community-focused impact programmes 

• Essential - public speaking skills, the ability to make presentations and engage with stakeholders to form partnerships 

• Desirable - coaching skills/action learning set facilitator qualifications 

• Desirable - project management experience/qualifications

Benefits

• Annual leave – significantly above legal minimum with 28 days annual leave + bank holidays (contractual.) 

• Pensions - All eligible employees will be enrolled in the DiNN pension scheme except for those who have contracts of three months or less. DiNN contributes an amount equivalent to 3% of the basic annual salary. (contractual.) 

• Provision of a work laptop and a work phone. 

Non-Contractual Benefits 

• Additional End of Year closure days - the extra time given over this period will be reviewed annually.  

• Creative Culture Allowance staff can claim a maximum of £25.00 every month to attend and experience the arts, theatre and other types of creative and cultural endeavours.

• DiNN in person Community days and team socials.

• Wide range of flexible and agile-working arrangements.

• Birthday E-Voucher scheme, celebrate each birthday with a voucher to a store of your choice. 

• Health and Wellness Allowance £100 a month! – The DiNN team is the centre to everything we do in serving our community. The work we do can be both rewarding and challenging as such we are committed to supporting the wellness of our team. The health and wellness allowance can be used for a range of services including a contribution to gym membership, spa treatments/wellness subscriptions/ Faith based subscriptions. The Health and Wellness allowance can also be used for co– working spaces for those who may wish to achieve a broader work/life balance.

• Spill - mental health support service – access to the app available to all employees which includes counselling support sessions. 

• Annual eye test. 

About You

• You’re highly organised and self-motivated.

• You are an ambitious leader. You recognise the importance of what we are trying to achieve and see your role in that.

• You’re resourceful. You know how to find things, solve things, answer questions, reach people.

• You are passionate about the cause. You have a demonstrated interest and motivation to support Black people to achieve social mobility.

• You have sound judgement. You work independently, and when faced with issues react calmly and logically.

• You’re a positive, solutions-oriented, and entrepreneurial individual with a drive for excellence.

• You can engage remotely and with autonomy.

• You’re a team player and manager, with strong interpersonal and collaboration skills.

How to Apply 

To apply, please submit an up-to-date CV and cover letter outlining your suitability for the role according to the job description and person specification via this form. 

Closing date: 5 PM on the 10 January 2025 

Candidates will be reviewed on a rolling basis. We reserve the right to extend or close the position before the closing date.

Do it Now Now is dedicated to believing that all lives have equal value. We’re committed to creating a workplace where employees thrive both personally and professionally. We also believe our employees should reflect the rich diversity of the global populations we aim to serve—in race, gender, age, cultures and beliefs—and we support this diversity through all of our employment practices.

Thank you for your consideration.